Privacy Policy

Effective Date: 2026

Best Limos (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, book our services, or communicate with us via SMS, email, or phone. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address.
Booking Information: Pickup and drop-off locations, travel date and time, passenger details, payment method.
Communication Data: SMS messages, call details, and emails exchanged with us.
Website Usage Data: IP address, browser type, device information, and cookies used for website functionality and analytics.

How We Use Your Information

Your information may be used to:

Provide and manage limo booking and transportation services.
Confirm reservations and send trip updates or support messages via SMS, email, or phone.
Process payments and invoices securely.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.

SMS / Text Messaging Policy

By providing your mobile number, you consent to receive SMS messages related to your bookings, such as confirmations, reminders, and important service updates.

Message frequency may vary depending on your booking activity.
Message and data rates may apply according to your carrier.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us at info@BestLimos.ca.

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only with:

Service providers who assist with bookings, payments, or communication services.
Law enforcement or regulatory authorities when required by law.

Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Withdraw consent for communications at any time.
Request deletion of your data, subject to legal obligations.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Best Limos
Website: https://www.BestLimos.ca
Email: info@BestLimos.ca
Phone: +1-416-574-5253